Blake Cottage Trust customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

We have a joint controller relationship with Jo Wiltcher, Museum Consultant who is our Audience Development Consultant.

We also have a joint controller relationship with DCA Consulting who provide some consultancy services. 

Contact details

Our Data Controller is Doug Nicholls, Chairperson of the Trust.  He can be contacted at this email address: chairperson@blakecottage.org

What information we collect, use, and why

We collect or use the following information for service updates or marketing purposes:

• Names and contact details

• Marketing preferences

• Location data

• Recorded images, such as photos or videos

We collect or use the following information for research or archiving purposes:

• Location data

• Recorded images, such as photos or videos

• Personal information used for the purpose of research

We collect or use the following information for human resources purposes:

• Name and contact details

• Information on qualifications and employment

• Information on ethnicity and disability

We collect or use the following information for contractual purposes:

• Name and contact details

• Bank account details

Lawful bases

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent

Our lawful bases for collecting or using personal information for research or archiving purposes are:

• Consent

Where we get personal information from

• People directly

How long we keep information

Contractors: 3 years post contract

Trustee: 3 years post term

Employee: 3 years post leaving

Volunteer: 1 year post leaving

Newsletter subscribers: End of customer relationship

Marketing recipients: End of customer relationship

Public engagement audience: 5 years post recording

You can request a copy of a document providing full information on our GDPR policy and retention schedules from our data controller, chairperson@blakecotttage.org 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Information Commissioner (ICO)

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

2 August 2024